This is not a billing issue but related to my internet speed.
I have just got off the phone to the billing dept to have a chat about my bills and how i could possibly reduce the cost of them. This was mainly telephone related.
Whilst talking to them i enquired about reducing both tv and internet from XL internet and TV to L - i made a comment that i may as well reduce to 10Mb as i never really hit over 12Mb anyway (this has always been like this -maybe 14 at a push)
So i end the call and say i will monitor things (re the telephone charges) and if its high again next month i'll change my package about to save money - call ended
So whilst talking to the mrs about reducing tv/internet we both agree that we may as well reduce the internet if we are only getting about 2Mb over the 10Mb package anyway - and so i go do a speed test to prove it, low and behold im getting pretty much full speed
ive not cleared any cache,cookies or history and not the interbet is waaaay more snappy than it has been over the last 9 or so months.
so im wondering if they have changed something their end and if this is commen practice etc to keep me on a higher package? i just cant work it out.
comments?
---------- Post added at 20:19 ---------- Previous post was at 20:17 ----------
another...
---------- Post added at 20:20 ---------- Previous post was at 20:19 ----------
cable forum speed test
Fri, 29 Jan 2010 20:20:03 UTC
Test 1: 1024K took 437 ms = 2343.2 KB/sec, approx 19308 Kbps, 18.86 Mbps
Test 2: 1024K took 436 ms = 2348.6 KB/sec, approx 19352 Kbps, 18.9 Mbps
Test 3: 1024K took 421 ms = 2432.3 KB/sec, approx 20042 Kbps, 19.57 Mbps
Test 4: 2048K took 874 ms = 2343.2 KB/sec, approx 19308 Kbps, 18.86 Mbps
Overall Average Speed = approx 19503 Kbps, 19.05 Mbps