[G_skredge]

Originally Posted by III

TL;DR

Can you follow the steps in this post and reply with your upstream & downstream power, also your downstream SNR.
http://www.cableforum.co.uk/board/12...al-levels.html

If you can ping & trace to google.com and post the results that would be most useful to

Hi

thanks for the help
heres the figures - all seems ok to me?

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 49.5 dBmV
Upstream Mini-Slot Size : 2

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 3
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -3.5 dBmV
Downstream SNR : 37.9 dB

TraceRt to www.google.com
C:\Documents and Settings\Home.PC>tracert www.google.com

Tracing route to www-tmmdi.l.google.com [216.239.59.147]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 14 ms 47 ms 10.249.92.1
3 10 ms 12 ms 8 ms nott-cam-1a-v313.network.virginmedia.net [81.109
.167.121]
4 12 ms 13 ms 19 ms nott-core-1a-ae2-0.network.virginmedia.net [195.
182.174.213]
5 10 ms 13 ms 12 ms lee-bb-a-as0-0.network.virginmedia.net [213.105.
174.169]
6 13 ms 25 ms 10 ms man-bb-b-as3-0.network.virginmedia.net [213.105.
175.142]
7 27 ms 20 ms 40 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
8 63 ms 18 ms 26 ms 158-14-250-212.static.virginmedia.com [212.250.1
4.158]
9 28 ms 30 ms 21 ms 209.85.255.175
10 29 ms 30 ms 28 ms 209.85.251.190
11 46 ms 45 ms 30 ms 66.249.95.169
12 32 ms 35 ms 54 ms 216.239.49.126
13 55 ms 47 ms 82 ms gv-in-f147.1e100.net [216.239.59.147]

Trace complete.

C:\Documents and Settings\Home.PC>

Ping to Google.com

C:\Documents and Settings\Home.PC>tracert www.google.com

Tracing route to www-tmmdi.l.google.com [216.239.59.147]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 14 ms 47 ms 10.249.92.1
3 10 ms 12 ms 8 ms nott-cam-1a-v313.network.virginmedia.net [81.109
.167.121]
4 12 ms 13 ms 19 ms nott-core-1a-ae2-0.network.virginmedia.net [195.
182.174.213]
5 10 ms 13 ms 12 ms lee-bb-a-as0-0.network.virginmedia.net [213.105.
174.169]
6 13 ms 25 ms 10 ms man-bb-b-as3-0.network.virginmedia.net [213.105.
175.142]
7 27 ms 20 ms 40 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
8 63 ms 18 ms 26 ms 158-14-250-212.static.virginmedia.com [212.250.1
4.158]
9 28 ms 30 ms 21 ms 209.85.255.175
10 29 ms 30 ms 28 ms 209.85.251.190
11 46 ms 45 ms 30 ms 66.249.95.169
12 32 ms 35 ms 54 ms 216.239.49.126
13 55 ms 47 ms 82 ms gv-in-f147.1e100.net [216.239.59.147]

Trace complete.

C:\Documents and Settings\Home.PC>