[Boabyboy]

Phone VM's TSC or Quickstart but preferably TSC again, if the current cable modem you have is going through to VM's activation screen when clicking on IE, etc. VM TSC, can remove your cable modem from the Wall Garden process, if the agent confirmed that you are removed from the Wall Garden, then reboot cable modem and clear your Internet history.

Once, you click on IE, you will probably taken to the IE start page, just click on the URL and try www. bbc.co.uk, the site should appear automatically. If you are still not getting the site, I would then check to see if your computer has a valid ip.