Quote:
Originally Posted by pip08456
In simple terms your are in a loop. It happened to me once.
You open your browser are asked to register the modem so yu do it. It tells you it's done so you try to go online. It asks you to register the modem etc etc.
CS can sort this out in seconds. It just needs a signal sent to your modem and it's done.
No doubt Moldova or somene more techy than me will give you the full SP but I would get onto CS again.
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The Walled Garden is the activation loop put in place by NTL and now incorporated across all platforms, it gives all new customers the opportunity to register for their email address and PC Guard.
All new modems now go into the Walled Garden by default and some just drop off the network and go into it as well.
You call Technical Support not customer services and we click a button and get you to reboot and all is sorted.
---------- Post added at 19:29 ---------- Previous post was at 19:28 ----------
Quote:
Originally Posted by webcrawler2050
I believe if you are an ex NTL customer, it's a known bug.
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Also happens to Telewest customers as well now.