Cable Forum - View Single Post - Error 421 enable to access outgoing email

Jonessie · 27-01-2010, 16:55

Hi,

I have a VM account and one of the email account my I set up for my brother, so he can have a seperate email account. He's just had ** installed and I set up his email account for him but when we try to send email it comes up with Error 0X800CCC67 Error 421 which if my memory serves me correctly is similar to error 550 which would be authentication.

Now he is using another ISP but the email account is owned by me on my VM account but connecting through ** I am certain that VM does not block their mail servers and I am 99.9% sure that ** does not block their either.

I checked it was not Norton, I can ping po.ntlworld.com and smtp.ntlworld.com I can also ping the IP address of the mail servers and well. I can telnet both to 110 and 25. somebody is blocking the outgoing mail server.

Any ideas.

27-01-2010, 16:55	#1
Jonessie Inactive Join Date: May 2007 Posts: 60	Error 421 enable to access outgoing email Hi, I have a VM account and one of the email account my I set up for my brother, so he can have a seperate email account. He's just had installed and I set up his email account for him but when we try to send email it comes up with Error 0X800CCC67 Error 421 which if my memory serves me correctly is similar to error 550 which would be authentication. Now he is using another ISP but the email account is owned by me on my VM account but connecting through I am certain that VM does not block their mail servers and I am 99.9% sure that ** does not block their either. I checked it was not Norton, I can ping po.ntlworld.com and smtp.ntlworld.com I can also ping the IP address of the mail servers and well. I can telnet both to 110 and 25. somebody is blocking the outgoing mail server. Any ideas.