Cable Forum - View Single Post - Bit of reassurance needed about a new modem...

dunstablesucks · 27-01-2010, 12:14

Hi all,

Been with Virgin for years and never had a problem. Got home last night (LU4 area) and any browser I tried took me to the virgin broadband registration screen. Once I'd entered the details it wouldn't let me log on.

After talking to support she concluded that it was a faulty modem (it is an old NTL modem) and would send out a new one.

Has anyone else had this sudden random problem? Of course I'm hoping that the new modem will solve the problem but just wanted a little reassurance to see if anyone else had the same thing and a new modem solved it.

Thanks for any help.

27-01-2010, 12:14	#1
dunstablesucks Inactive Join Date: Jan 2010 Posts: 3	Bit of reassurance needed about a new modem... Hi all, Been with Virgin for years and never had a problem. Got home last night (LU4 area) and any browser I tried took me to the virgin broadband registration screen. Once I'd entered the details it wouldn't let me log on. After talking to support she concluded that it was a faulty modem (it is an old NTL modem) and would send out a new one. Has anyone else had this sudden random problem? Of course I'm hoping that the new modem will solve the problem but just wanted a little reassurance to see if anyone else had the same thing and a new modem solved it. Thanks for any help.