Thread: No red button for 5 days!!
View Single Post
Old 26-01-2010, 19:51   #4
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: No red button for 5 days!!
Quote:
Originally Posted by Web-Junkie View Post
Well, sods law it's working today!

Didn't have time yesterday to ring so this morning I'm ready to do battle with them only to find the flasher has disappeared. iPlayer now works and other red button content.

Box now says:

DHCP Status: Return path is on
Return Power: 48dBmV
Timers: T1:0,T2,0:T3:13,T4:0,Reset:1,Sync:0
QOS: v9873254k
(8129)
(172) CM Operational

Must have been either a local fault/maintenance/forgot to reboot the red button server!
If your broadband was working ok during the loss of interactive then the box may well still be faulty... if it goes again (and I think it will) you will need to call Support on 151.
HTH
Digital Fanatic is offline   Reply With Quote