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Sputnik_S · 26-01-2010, 00:43

Hi Guys, I'm a new VM customer and have had my 20Mbit line installed for a week. The speeds I'm getting are absolutely all over the place. Last Sunday was especially bad, I was getting between 1-2Mbit on Speedtest.net. Even stuff like like Youtube and iPlayer were stopping to buffer every few seconds. It's all over the place again this evening:

I'm on the BASF7 UBR here. I'm reading here that the 50Mb lines are on a separate UBR, is it likely to be significantly better? I don't mind paying the premium and sticking with VM as the alternative of having a BT line installed for up to 24Mbit ADSL2 works out around the same.

A random question that someone might know of the top of their heads, can I upgrade to 50Mbit within the 28-day guarantee period without affecting that? If not, I don't really wanna risk it and get stuck with a 12 month contract for a duff connection.

I can post up modem stats if anyone is interested, but it sounds like the situation is Basford is already a done deal!

26-01-2010, 00:43	#20
Sputnik_S Inactive Join Date: Jan 2010 Posts: 5	Re: Basford UBRs ever getting fixed? Hi Guys, I'm a new VM customer and have had my 20Mbit line installed for a week. The speeds I'm getting are absolutely all over the place. Last Sunday was especially bad, I was getting between 1-2Mbit on Speedtest.net. Even stuff like like Youtube and iPlayer were stopping to buffer every few seconds. It's all over the place again this evening: I'm on the BASF7 UBR here. I'm reading here that the 50Mb lines are on a separate UBR, is it likely to be significantly better? I don't mind paying the premium and sticking with VM as the alternative of having a BT line installed for up to 24Mbit ADSL2 works out around the same. A random question that someone might know of the top of their heads, can I upgrade to 50Mbit within the 28-day guarantee period without affecting that? If not, I don't really wanna risk it and get stuck with a 12 month contract for a duff connection. I can post up modem stats if anyone is interested, but it sounds like the situation is Basford is already a done deal!