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Old 24-01-2010, 00:55   #7
Sephiroth
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Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400
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Re: Basford UBRs ever getting fixed?

Quote:
Originally Posted by Broken Hope View Post
It was around 10PM tonight and no 6Mbps on a 20Mb connection is not what I'd expect at that time, not to mention I get between 5-10Mb at pretty much any time of the day, often going down to 1-3Mb.
At peak time you can't expect 20 Mbps or close to. As I said, the VM web site makes it pretty clear - without giving a number. It only takes a couple of others on your tunk to be downloading and you're congested.

Anyway, perhaps the wisdom of this forum can help point you in the right direction. Quite often we can validly suggest a cause for an unstable service based on the data you provide as listed below.

1/
Your modem stats (to include Downstream, Upstream, Operational Config & event log). This is achieved by entering http://192.168.100.1 in your browser and hitting the Login link, supplying credentials "root" and "root". You then click on each of the menu items I've listed and copy the results into your next post (e.g. by cutting & pasting into Notepad.exe and then copying the lot into the post).

2/
Just before modem stats, please do PATHPING www.bbc.co.uk. Pathping takes a few minutes to run and tells us where congestion might be occurring. If you type pathping www.bbc.co.uk > c:\fred.txt at the windows command prompt, then you can use notepad to extract and paste all the information in c:\fred.txt or another location of your choice.

Cheers
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