Quote:
Originally Posted by nigelmclelland
Andy, have you phoned back yet, ask them what switch you are on and get them to check it again! - Keep us posted.
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See my previous posts in this thread. I contacted the UK upgrade people last week, they said it would be activated in 24h for £2 per month. If only they knew what they were doing... but they didn't.
Over 24h later it hadn't been activated. I contacted Indian faults and they looked up my number and told me it wasn't available on my line, and cancelled the £2 charge for me. Thank goodness someone knows what they are doing.
Is it worth contacting them again so soon? I will do if I see any evidence that Southampton (the digital network, not the analogue one) or Eastleigh (same network) is being enabled. Or same time next month as I will be doing this regularly from now on. This is my thinking, but if you think there is evidence of things progressing more quickly I'll try sooner.
It's just suspicious that no-one from my area has commented on this thread yet. I assume that means no-one here is getting it yet. I hope we are on the schedule as well, but since we've been waiting about a decade for the promise of the central Southampton network being made digital (originally it was 'some time this year' but that was back in my student days...) I am used to thinking in cable time. I had to move to the outskirts to go digital on cable!
I just think Southampton isn't on their radar in Virgin HQ. We never have been. They may actually have forgotten we're here at all...