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Old 16-01-2010, 15:45   #26
Peter_
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Join Date: Jan 2009
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Re: Painfully slow connection; can't get VM to help

Quote:
Originally Posted by SuzieQ123 View Post
My apologies. I didn't realise I had missed things out.

Network Access : Enabled
Maximum Downstream Data Rate : 10242000 bps
Maximum Upstream Data Rate : 514000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm100_ntl0003.cpr
I would recommend that you call in and get that old modem swapped as a NTL home 100 will struggle with 10Mb as it is rather an old piece of kit.

Call 151 from a Virgin phone or 0845 454 1111 from any other phone.
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