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Old 16-01-2010, 13:11   #23
SuzieQ123
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Join Date: Jan 2010
Posts: 4
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Re: Painfully slow connection; can't get VM to help

Hi,

I was wondering if someone could help me, please? For the past week or so my connection has been awful - it cuts off constantly and I simply cannot do anything other than look at sites. Downloading is impossible.

Looking at these numbers, I get the impression something is wrong (at least with the downstream SNR)

Could someone confirm if this is the case please and whether I need an engineer?

Many thanks!

Quote:
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
IP address :
Downstream Receive Power Level : -1.15 dBmv
Downstream SNR : 29.86 dB
Upstream Transmit Power Level : 45.00 dBmv

Maximum Downstream Data Rate : 10242000 bps
Maximum Upstream Data Rate : 514000 bps
I'm in the Nottingham area and an NTL customer (used to be Diamond Cable years ago)
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