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Re: Painfully slow connection; can't get VM to help
[QUOTE=Broadbandings;34945874]Packet loss to the 10.x hop is most certainly worth considering - on all CMTS apart from the BSR whose first hop is a public address that is the CMTS.
Seph - a traceroute is simply a ping repeated with incrementing TTL until destination reached. The Cisco kit answers from the 10.x address which the cable modems talk to so that is what is seen. Either way it's the first hop after the HFC network and should be considered within diagnostics.
[SEPH]: I see the point your making - packet loss TO the 10.xx hop. What most people notice is the packet loss passed FORWARD from the 10.xx hop - and this can be ignored for the reasons I've given.
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Seph.
My advice is at your risk.
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