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Old 15-01-2010, 19:25   #66
AndyCalling
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Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
Posts: 493
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Re: Caller Display "No Longer Available" after port

Quote:
Originally Posted by AndyCalling View Post
I have just called VM from my 02380 Southampton number (Eastleigh digital network, not Southampton analogue network) and got a UK operator who has enabled CLID on my line for £2.00 per month. Last time I tried (summer, when my VM connection was installed) they said it wasn't available. Ace!

I do have to wait 24 hours yet before it kicks in I was told. I'll post to confirm it's working when I get to test it.
Well, I tried it and it didn't work. I called tech support and a nice Indian chap checked and told me that CLID is not available on my line, so he's cancelled it and refunded the £2.00.

So much for expecting a UK advisor to do this right. The Indian side scores the customer service points today.

The lesson is, ask them to check that CLID is available twice before they get all keen and try to take your money. Also, I am in area 20 and it's not on here yet.
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