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Re: Painfully slow connection; can't get VM to help
Quote:
Originally Posted by minichaz
Okay, thanks. Is there any way through to tech support other than 151? As I said if I go this route I don't seem to be able to get out of India. I'll try the newsgroups.
Things are actually _much_ better this morning. Speed is usable and packet loss on that hop is only about 2%. Perhaps this is a congestion related issue? I'll monitor it during the day.
Thanks again,
Charlie
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Just to pick up on the 10.xx hop. The packet loss there is not reckonable into any problem you have. That address is the privately assigned IP address of the CMTS - the "you" side if you like. Your router or firewall could/would reject return pings. So that hop can be ignored.
__________________
Seph.
My advice is at your risk.
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