Hi Moldova. Thanks very much for your time. Might be worth noting that my first hop where all the packets seem to get lost is to 10.188.240.1. A few others with trouble seem to have mentioned that IP.
Here's everything... Almost.
From the system page
Name WebSTAR EPC2100R2
Modem Serial Number *********
Cable Modem MAC Address **:**:**:**:**:**
Hardware Version 2.1
Software Version v2.0.2r1256-070601
Receive Power Level 0.5 dBmV
Transmit Power Level 43.0 dBmV
Cable Modem Status Operational
From the signal page (downstream channel)
Downstream Status Operational
Channel ID 151
Downstream Frequency 323000000 Hz
Modulation 64QAM
Bit Rate 20480000 bits/sec
Power Level 0.4 dBmV
Signal to Noise Ratio 35.9 dB
From the signal page (upstream channel)
Upstream Status Operational
Channel ID 1
Upstream Frequency 45808000 Hz
Modulation 16QAM
Symbol Rate 768000 bits/sec
Power Level 43.0 dBmV
I really do appreciate your help so thanks ever so much.
Cheers,
Charlie