Quote:
Originally Posted by Steve007
I have the same issues, here is my info:
Downstream SNR : 25.2 dB
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Your SNR is to low and needs an engineer, and I presume from the colour of the font that you have a rather old Ambit modem that will require replacing.
So you need to call Tech Support which is open 24/7 on 151 from your Virgin Media Phone.
It's absolutely free.
Or call 0845 454 1111 from any other phone line.