Ok, will try that. Spoke to the Indian help desk again, we setup the account again, it didn't work again, asked for my user name and password again. I've also tried switching the anti virus off and even switched off the firewall to see if that helps. No joy. The women from India, said she needed to check some stuff and would ring me back in 30 mins, that was 5 hours ago
My other email account, can still only receive mail, but can't send, don't know if that is because, its using port 25, as I thought I read somewhere virgin don't allow 25 in the setup, will need to do some more research.