[ratspeaker]

Firstly, I'm sure Virgin Media would like us all to consider that we pay them just for Internet connectivity, and that email, usenet access, webspace etc are free add ons. It doesn't change the fact that I signed up for an advertised package that had a specification. Ie I pay X beer-tokens and Virgin give me what they advertised at the time I signed up. These days they are reducing their service to suit the masses who do not demand the same technical facilities as the savvy user, boosting their profits at the same time.

I don't consider my attitude arrogant and condescending. The P.C. was designed to be a general purpose computing device and the Internet a medium for the exchange of information. I would argue that Microsoft, Apple etc have warped the purpose of these things for rampant commercial reasons to the detriment of everyone. The P.C. has been dumbed down and sold as an Internet Entertainment System and the Internet reduced to a parody of the high street containing mass advertising and dwindling content of any real worth. Facts that I find quite sad really.

Yes I have had a few so called speed upgrades. I don't get whats advertised, if I use what I pay for I get throttled whoops I mean traffic managed. So I will move my services because Virgin can no longer or are unwilling to supply the service I require. That's not because my demands have changed thats because Virgin Media have unilaterally changed the terms of my contract to my detriment in order to pander to what they perceive as the mass market.