Thread: We're launching our brand new Virgin Media Mail!
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Old 09-01-2010, 19:26   #82
Jon T
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Join Date: Jun 2003
Location: Mansfield, Notts
Age: 46
Services: Virgin Media Telephone and 100Mb broadband, Sky Q
Posts: 1,994
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Re: We're launching our brand new Virgin Media Mail!
Quote:
Originally Posted by ratspeaker View Post
Of course it doesn't matter that yet again Virgin Media are reducing what they give the customer, unilaterally, and selling this reduction in service as a feature. I don't pay Google for my mail service I pay Virgin Media and I expect the mail service they sold me when I signed up, not what they now think I should now have. As for the poor mites who get infected by stupidly running attachments, they should put the P.C. back in the box and take it back to the store and tell the sales person that they are too stupid to own a computer and could they please have their money back. Its a PC, not an Internet entertainment box, it should require a degree of technical expertise to use! Personally, for me this is the last straw, I am migrating all my services elsewhere, that should hit virgin in the pocket. They can no longer supply what I require at a price I am prepared to pay.
Of course you are taking in to account that NTL/TW/VIRGIN have given customers more than a few FREE speed increases is the past few years.

To say that a PC user needs a degree of technical knowlege is complete crap, it's a condescending and arrogant attitude to have. It's 2010, not 1990, PC's and internet communication are everywhere, available for use by EVERYONE.

BTW, PC/Internet Entertainment Box - for a lot of people, they are both the same thing. This was one of the main design goals of Windows Vista/7, and i'm told also Mac OSX.
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