Cable Forum - View Single Post - Virgin mail

Casbar · 09-01-2010, 16:24

Hi, Thanks for your replies so far, and moving this to the correct forum.

I have enabled the POP radio button and IMAP in web mail, although every time I go back to webmail settings, the POP button isn't showing as being filled in, so I click it again and apply, although the IMAP button is enabled.

I have gone through the settings as per the help page, now when I try to send/receive, I keep getting the user and password box showing, and even when I put in the correct password, the box just keeps coming back, then I get an error message. The password is correct, as I can log into webmail!

Are others using Express with no issues? If so, was the help desk telling me porkies, that there is an issue with Express?

09-01-2010, 16:24	#4
Casbar Inactive Join Date: Jan 2010 Posts: 12	Re: Virgin mail - Outlook Express Hi, Thanks for your replies so far, and moving this to the correct forum. I have enabled the POP radio button and IMAP in web mail, although every time I go back to webmail settings, the POP button isn't showing as being filled in, so I click it again and apply, although the IMAP button is enabled. I have gone through the settings as per the help page, now when I try to send/receive, I keep getting the user and password box showing, and even when I put in the correct password, the box just keeps coming back, then I get an error message. The password is correct, as I can log into webmail! Are others using Express with no issues? If so, was the help desk telling me porkies, that there is an issue with Express?