Cable Forum - View Single Post - Virgin mail

Casbar · 09-01-2010, 12:38

Hi,

Had my Virgin Broadband installed yesterday. Webmail works ok, so account seems ok. Have had two calls with the Indian call centre to try and get my Express working as a mail client, both have failed. In the end after another long call, the help centre person, said Virgin had a national problem with Outlook Express and the engineers were working on it, but its been an issue for weeks. Is this correct? If so, will something like Thunderbird work as a client?

I still have my Demon mail setup on Express, and this seems to receive mail from Demon, but won't send. Yet if I go back onto my ADSL wireless connection (it hasn't been turned off yet) I can send and receive mail to the Demon account ok, but in both cases, Virgin mail won't work. Sorry if this is a known issue.

09-01-2010, 12:38	#1
Casbar Inactive Join Date: Jan 2010 Posts: 12	Virgin mail - Outlook Express Hi, Had my Virgin Broadband installed yesterday. Webmail works ok, so account seems ok. Have had two calls with the Indian call centre to try and get my Express working as a mail client, both have failed. In the end after another long call, the help centre person, said Virgin had a national problem with Outlook Express and the engineers were working on it, but its been an issue for weeks. Is this correct? If so, will something like Thunderbird work as a client? I still have my Demon mail setup on Express, and this seems to receive mail from Demon, but won't send. Yet if I go back onto my ADSL wireless connection (it hasn't been turned off yet) I can send and receive mail to the Demon account ok, but in both cases, Virgin mail won't work. Sorry if this is a known issue.