Quote:
Originally Posted by Adam B
Ok Im still battling this out with Virgin. Ive sent in an official complaint letter to Virgin Media explaining that I want part of my phone bills for the last 8 years refunding as I am connected to equipment that has been compromised.
Virgin are still not paying their bills to BT Wholesale and they are still putting in the same excuse month in month out.
Oxygen8 had a meeting with BT wholesale over this and Virgin again said they would not pay as there was an investigation over this.
But the end users are still paying their phone bills as I have paid my home phone bill and Virgin keep telling me there is no issue and no equipment has been compromised and yet I have statements from Virgin saying that equipment is being compromised.
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OK, so are you (as you appear to be claiming in the quoted post) a VM customer who has been over charged, or are you (as you claim in your first posts in this thread) someone who operates a telecoms company who has not been paid due to VM lodging queries?
Also, have you started legal action against VM? If they are doing what you say they are, that could be considered fraud.
If you have started legal action (which would be justified if they are commiting fraud), then bear in mind you will not be allowed to discuss any aspect of the case in public..