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Originally Posted by Adam B
Ok Im still battling this out with Virgin. Ive sent in an official complaint letter to Virgin Media explaining that I want part of my phone bills for the last 8 years refunding as I am connected to equipment that has been compromised.
Virgin are still not paying their bills to BT Wholesale and they are still putting in the same excuse month in month out.
Oxygen8 had a meeting with BT wholesale over this and Virgin again said they would not pay as there was an investigation over this.
But the end users are still paying their phone bills as I have paid my home phone bill and Virgin keep telling me there is no issue and no equipment has been compromised and yet I have statements from Virgin saying that equipment is being compromised.
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But you have made the calls....so you should pay it!