Thread: 20MB problems
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Old 08-01-2010, 09:31   #7
Sephiroth
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Re: 20MB problems

Quote:
Originally Posted by Digital Fanatic View Post
your post was answered within 25 mins of being posted last night if you are Steve .....

Hi Steve,

I've checked the network and it seems its not oversubscribed but is
seeing high usage during peak times which is causing your loss. It is
currently being monitored and if it continues it will be raised for
relief work to be carried out.

--
Kind Regards
Paul McFly
VirginMedia Technical Support | http://status2.virginmedia.com

If you read between the lines of Paul McFly's reply, there are some interesting (to me at least) points).

1/
VM distinguish oversubscription from high usage. It would be interesting to know what number per trunk and what number per UBR VM put as the oversubscription threshold.

2/
High usage is VM's get out of jail card (the "up to" definition). Here one is tempted to criticise VM if they appear not to monitor for and act on high usage. But Paul McFly has said that this particular situation is being monitored and relief work would follow if this pattern of usage continues.

I glean from this that users have to complain because VM would not be pro-active everywhere, only in problem areas.

But bit by bit we see light at the end of the tunnel, IMO.
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