[alanh]

Had engineer out on 31 December, morning appointment, turned up at 4pm after 4 calls, and annouced that needed a cable pull and that someone would be out to see to it within 2 days, later told that no one would be out on 7tth and offered half price line rental for month, then get told yesterday that no one would be out to see to this now till 15th, not a very good service at all