got off phone from brill guy in scotland who couldnt help although was v patient and waited while i tested on 3 machines, we lost 25% packets wirelesly but couldnt replicate hard wired although speeds crap hard wired tried new ethernet cable. i think wireless n not reaching me well combined with a massively over subscribed ubr still only getting

its just not good enough he asked me to do it at noon on a weekday .......i dont need good speeds at that time
he also suggested applying pressure for free 50mb upgrade but i think there is more chance of my modem cooking my breakfast
this is all VM over populating its network to maximise profits at the cost of customers who have been there for 12 years im near to giving up