Quote:
Originally Posted by Mick
This is not a mountain out of a mole hill - I get why the 2am thing is an issue - it shouldn't be bloody happening. I don't blame the OP for being very aggrieved by it. I would be as well.
Sure the phone can be turned off or on to silent but if you need it to be contacted for emergency then it makes having a means to be contacted pointless.
Why does she need to answer that? - whether she did or didn't doesn't justify by any means, to be contacted at such an inappropriate time.
Would those who have made the point about the phone being on silent - say the same thing if they were woken up in the night at 2am by a salesman or any other company rep knocking at your door? How would you feel about it? Would you think I must remove the knocker/doorbell or 'silence' it in some way or would you feel very aggrieved (just like the OP is in their case) that you were disturbed so inappropriately at that time?
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Thank you for understanding my original post.
And as i already pointed out, i was told by VM yesterday that this was an issue that they were looking into as they agreed that it was not good practice. The fact that they are already aware that it happens and have not yet done anything to rectify it is wrong. It does make you wonder if they will ever resolve it. I will not be renewing my contract when it ends and i am sure there are many others that have and will not renew theirs. This morning i received another text before 8am from VM.
I am taking advice from various organisations and will let you know the outcome on this.