hi spiderplant. thanks for replying.
ah well you saved me wasting my time at least lol.
ironically we had one of the remotes pictured in your ebay link but virgin (tw at the time) took it away when we got a faulty box replaced
Looks like i'll have to try and get another one then.
Will the black shark remote definately also work, even though im not ex-ntl?
sorry if thats a noob question lol.
and thanks again
MK5