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Blackened · 05-01-2010, 18:53

If it's a VM mobile then did you allow for them to contact you by SMS when you took out the contract? Is/was there an option to opt out of that? If it's a pre-requisite that they CAN contact you if you have a VM mobile I'd be sorely tempted to go elsewhere. If you chose not to be contacted and still are then that's an issue you should raise.
FWIW I sympathise.
Automated service texts in the middle of the night can be annoying. O2 and Nokia have both done it - O2 much less these days admittedly, I think that must have been sorted for the UK timeline. I don't expect Nokia would be that attentive to UK times though.
VM on the other hand ought to be aware of their system's send out time IMO. If something can send after 00:00 then surley it can be programmed to send after 07:00 also.

05-01-2010, 18:53	#21
Blackened Inactive Join Date: Mar 2009 Posts: 665	Re: Virgin Mobile sending texts at 2am! If it's a VM mobile then did you allow for them to contact you by SMS when you took out the contract? Is/was there an option to opt out of that? If it's a pre-requisite that they CAN contact you if you have a VM mobile I'd be sorely tempted to go elsewhere. If you chose not to be contacted and still are then that's an issue you should raise. FWIW I sympathise. Automated service texts in the middle of the night can be annoying. O2 and Nokia have both done it - O2 much less these days admittedly, I think that must have been sorted for the UK timeline. I don't expect Nokia would be that attentive to UK times though. VM on the other hand ought to be aware of their system's send out time IMO. If something can send after 00:00 then surley it can be programmed to send after 07:00 also.