Cable Forum - View Single Post

Paul K · 04-01-2010, 08:25

They are supposed to use recons for replacements but can use brand new if it is demanded by the customer I think. Last time we had an engineer out we were offered time slots which we could choose and the guy even rang up on the day to offer to turn up first thing in the morning in case we wanted to go out (it was a weekend call out).
Biggest problem is third party installers, if you get a pure "Sky" installer you should be fine, get lumbered with a 3rd party who only cares about the number of installs he can get done a day and things go wrong.

04-01-2010, 08:25	#18
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 51 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Sky+ froze They are supposed to use recons for replacements but can use brand new if it is demanded by the customer I think. Last time we had an engineer out we were offered time slots which we could choose and the guy even rang up on the day to offer to turn up first thing in the morning in case we wanted to go out (it was a weekend call out). Biggest problem is third party installers, if you get a pure "Sky" installer you should be fine, get lumbered with a 3rd party who only cares about the number of installs he can get done a day and things go wrong.