Cable Forum - View Single Post

BillBrum · 30-12-2009, 14:38

Hi Moldova

I tried the 151 call but it wasn't so helpful. I got through to Sandeep in India who thought I would just have to give it a week or so for the email upgrade to complete. When I asked him how long it had been like this he thought it had been maybe 30 days so far. I asked if no-one had been able to upload to their PWPs since then but he didn't know. He said I would have to use the Virgin website for more help, but there is no help for this matter there. I thought I would be better off trying to speak with someone in the UK who might know more, but he said I would just have to keep redialling until I got through to a UK centre.

Would you know - does this upgrade mean that no-one can upload to PWPs at the moment? How can I find out when the work will complete? Is there a way to get through to more technical people here?

Thanks.

---------- Post added at 13:38 ---------- Previous post was at 13:32 ----------

Are there any website hosting companies that people can suggest? If I am unable to get the Blueyonder PWP to work, I will have to use a service elsewhere. Are any of the "free" ones any good?

All help appreciated.

30-12-2009, 14:38	#6
BillBrum Inactive Join Date: Feb 2007 Location: Birmingham Services: Cable TV, Broadband 10meg Posts: 5	Re: PWP publishing problem Hi Moldova I tried the 151 call but it wasn't so helpful. I got through to Sandeep in India who thought I would just have to give it a week or so for the email upgrade to complete. When I asked him how long it had been like this he thought it had been maybe 30 days so far. I asked if no-one had been able to upload to their PWPs since then but he didn't know. He said I would have to use the Virgin website for more help, but there is no help for this matter there. I thought I would be better off trying to speak with someone in the UK who might know more, but he said I would just have to keep redialling until I got through to a UK centre. Would you know - does this upgrade mean that no-one can upload to PWPs at the moment? How can I find out when the work will complete? Is there a way to get through to more technical people here? Thanks. ---------- Post added at 13:38 ---------- Previous post was at 13:32 ---------- Are there any website hosting companies that people can suggest? If I am unable to get the Blueyonder PWP to work, I will have to use a service elsewhere. Are any of the "free" ones any good? All help appreciated.