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BillBrum · 29-12-2009, 21:24

Hello all

I am a former Telewest user so I am on Blueyonder.

I am trying to upload some iWeb pages from a macbook and have tried using a couple of stand-alone FTP clients. I am trying to upload to ftp.pwp.blueyonder.co.uk using the name between the www. and .pwp and with the password that is the same as the one attached to the mailbox from which that alias was taken.

Whichever ftp client I use, I get a message that the username and password have failed.

In case this problem was related to that mailbox being inactive, I have tried using it during the past two days, but still get the same result. I was going to delete the alias and insert it again, maybe in a different one of my five mailboxes, but the selfcare page says that amendments cannot be made at this time. Interestingly, although emails in and out of that alias have worked, my email programme reports that "the server for X account returned the error LOGON FAILURE - UNKNOWN USER NAME OR BAD PASSWORD.

I would really appreciate any advice. Cheers, BILL.

29-12-2009, 21:24	#1
BillBrum Inactive Join Date: Feb 2007 Location: Birmingham Services: Cable TV, Broadband 10meg Posts: 5	PWP publishing problem Hello all I am a former Telewest user so I am on Blueyonder. I am trying to upload some iWeb pages from a macbook and have tried using a couple of stand-alone FTP clients. I am trying to upload to ftp.pwp.blueyonder.co.uk using the name between the www. and .pwp and with the password that is the same as the one attached to the mailbox from which that alias was taken. Whichever ftp client I use, I get a message that the username and password have failed. In case this problem was related to that mailbox being inactive, I have tried using it during the past two days, but still get the same result. I was going to delete the alias and insert it again, maybe in a different one of my five mailboxes, but the selfcare page says that amendments cannot be made at this time. Interestingly, although emails in and out of that alias have worked, my email programme reports that "the server for X account returned the error LOGON FAILURE - UNKNOWN USER NAME OR BAD PASSWORD. I would really appreciate any advice. Cheers, BILL.