Quote:
Originally Posted by MrWright
Sorry for the delay. Virgin engineer will attend my house on this Thursday to sort out the subtitles problem, fingers crossed that he can get it sorted.
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Thanks for the reply. I will be very surprised if a home visit can solve the problem, every one who has replied to my posts have the same problem, so I can't see it being a local issue. Will be interesting to hear what the engineer says.
I had a phone call from Virgin today, they have logged the problem against my account and will look into it and asked that any one with this problem to contact Virgin, the more complaints they get the better the chance of a fix. The woman said she had tried the subtitles and had noticed the problem.