Cable Forum - View Single Post - Virgin cancel engineer visit because of unrelated area fault

JohnM · 28-12-2009, 15:53

Hi. Thanks, i've just called back and managed to get them to book another appointment. Seems that emphasising the box getting stuck on "TUNE" helped. However, as suspected, they couldn't give me the appointment tomorrow back, which i'm mightily ADMIN EDIT about, having re-arranged things to be there. I've re-booked for Wednesday, when unfortunately I can't be around, but hopefully someone else will be. Unfortunately that person will only be able to point them in the direction of the box, so will have to cross my fingers.

28-12-2009, 15:53	#5
JohnM Inactive Join Date: Nov 2003 Posts: 91	Re: Virgin cancel engineer visit because of unrelated area fault Hi. Thanks, i've just called back and managed to get them to book another appointment. Seems that emphasising the box getting stuck on "TUNE" helped. However, as suspected, they couldn't give me the appointment tomorrow back, which i'm mightily ADMIN EDIT about, having re-arranged things to be there. I've re-booked for Wednesday, when unfortunately I can't be around, but hopefully someone else will be. Unfortunately that person will only be able to point them in the direction of the box, so will have to cross my fingers.