Quote:
Originally Posted by perryhogan
Its great that virgin offer this but its not good thats its not been advertised well. I missed out  |
Virgin would rather we found out about good things via forums and word of mouth than bothering to actually tell customers directly.
Try speaking to them and they will say its all to do with confidentiality or some such "reason".
You only have to watch thier press releases and see the time between them and actually telling thier customers to see thier novel approach to customer service.