Thread: Problem with Virgin mobile PAYG topup voucher
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Old 23-12-2009, 20:55   #3
webcrawler2050
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Re: Problem with Virgin mobile PAYG topup voucher
Quote:
Originally Posted by highlandlassie View Post
My husband gave me a christmas card today with a £20.00 top-up voucher.


My problem is my PAYG is with Orange - the shop he bought it from are refusing to exchange it, and virgin mobile are also refusing to help, who were very cheeky and a couldn't care less attitude. I also phoned ntl cancellations and explained and advised them that I am considering cancelling my ntl account, due to attitude from Virgin mobile ( contract ends in Feb 2010)

I am stuck with a voucher that is no use to me. My daughter sent an email in work (600+ staff) and noone uses virgin.


Is there anyway I can get the money back, can it be credited to my to my ntl account?

thanks in advance for replies

I think leaving Virgin media due to this is a bit of silly thing to threaten, why is it Virgins Fault? Sorry But I don't understand the logic.

Your the typical customer threaten etc to try and "get your way"
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