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Brianl · 18-12-2009, 21:09

Has anyone experianced the following problem, my fax machine has stopped working, I cannot send out fax transmissions or receive fax incoming. I have a Virgin landline which has been tested by Virgin engineers and pronounced OK for use as a phone line. I have removed all internal wiring from the incoming line and tried the fax direct from the incoming termination still no luck. I have tested my fax machine by connecting to a next door neighbours BT phone line and it works perfectly. Virgin say their line is not at fault it must be my equipment but the fax works with the BT line. I am at a loss does anyone have any ideas.

18-12-2009, 21:09	#1
Brianl Inactive Join Date: Dec 2009 Posts: 1	Problems using fax machine Has anyone experianced the following problem, my fax machine has stopped working, I cannot send out fax transmissions or receive fax incoming. I have a Virgin landline which has been tested by Virgin engineers and pronounced OK for use as a phone line. I have removed all internal wiring from the incoming line and tried the fax direct from the incoming termination still no luck. I have tested my fax machine by connecting to a next door neighbours BT phone line and it works perfectly. Virgin say their line is not at fault it must be my equipment but the fax works with the BT line. I am at a loss does anyone have any ideas.