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paul bristol uk · 18-12-2009, 00:07

Update,Still can't receive email.

Following your advice I rang 150 about this problem bright and early the next morning and got a guy called Danny in Scotland. I advised him of the position as detailed in this thread and xocemp's suggestion about LDAP.
This was dismissed as nonsense and whoevertold me this was talking rubbish anyway he had fixed the problem. Sure enough there was an email in my inbox! I said fantastic hang on and I will send myself one and you can send me another one..........Nothing came through*
A deflated Danny said he would pass the problem on to IT and if I did not have a working email in 72hours ring again anIT would reset it manually.

72 hours later(10.30am today) I ring again and get Shirley in India. We go through the same pantomime again and I am getting very annoyed but not abusive. Shirley toddles off for 7 minutes and comes back and says she says IT will email me(a good trick thinks I) or phone me. I will also get £10 of my next bill for the inconvienence,also if my email does not work ring again in 48hours.
I get a test email* from Cranley,Kevin 01 I send a reply and a test email nothing again and no phone call.

* I note in the case of both emails the receiver is shown as ******3481@ blueyonder.co.uk not ****@blueyonder.co.uk which is my email address.

What more can I do ?

18-12-2009, 00:07	#18
paul bristol uk Inactive Join Date: Dec 2009 Posts: 10	Re: Can't receive Emails Update,Still can't receive email. Following your advice I rang 150 about this problem bright and early the next morning and got a guy called Danny in Scotland. I advised him of the position as detailed in this thread and xocemp's suggestion about LDAP. This was dismissed as nonsense and whoevertold me this was talking rubbish anyway he had fixed the problem. Sure enough there was an email in my inbox! I said fantastic hang on and I will send myself one and you can send me another one..........Nothing came through* A deflated Danny said he would pass the problem on to IT and if I did not have a working email in 72hours ring again anIT would reset it manually. 72 hours later(10.30am today) I ring again and get Shirley in India. We go through the same pantomime again and I am getting very annoyed but not abusive. Shirley toddles off for 7 minutes and comes back and says she says IT will email me(a good trick thinks I) or phone me. I will also get £10 of my next bill for the inconvienence,also if my email does not work ring again in 48hours. I get a test email* from Cranley,Kevin 01 I send a reply and a test email nothing again and no phone call. * I note in the case of both emails the receiver is shown as ****3481@ blueyonder.co.uk not **@blueyonder.co.uk which is my email address. What more can I do ?