[Sephiroth]

Originally Posted by jem16

.......
Anyway last night Virgin Tech support replied to a post;

Hello jem,

We have been advised by our network teams that fault reference F001139854
has now been resolved. However, I can see from our diagnostic tools that
there have been downstream utilisation spikes on your uBR during the past
couple of evenings and we will continue to monitor this with a view to
escalating to our network teams if the pattern continues.

--

Kind Regards

Ray
Virgin Media Technical Support


This did seem a bit strange as the previous night a manager assure me it was being looked into already.

About an hour later the manager phoned me back and told me that the problem had now been fixed and that everything should be fine and to try it. As this was around 5pm I told him it would be fine anyway as it always is at that time. He said that the problem was that all the lines in my connection were going into one and that was causing the slowdown. Now it had been fixed.

.....[/b]

What did he mean by that (the stuff in red)?