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Re: Sky+ froze
OK I've spoken to her now and she told me that when the engineer came this morning he turned on the box and it worked straightaway. He told her the problem was probably due to glitch caused by the lack of recording space available and after having fiddled about with it and gone through some basic troubleshooting checks (such as she'd been through with the telephone support desk), charged her £65 before leaving.
All was well until this afternoon when the box again malfunctioned. It appears therefore that his diagnosis was wrong and she's going to have to call them out again. Hopefully this time they'll either fix or replace the box.
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