Quote:
Originally Posted by frogstamper
Things do seem to have gone very quite concerning the 20 to 30 HD channels coming in the summer that MB was telling us about.
It would just be nice if every once in a while VM were to let their customers know their intentions, I don't expect a date but surly something along the lines of "VM will be greatly increasing its HD content this year, we hope to be adding between 20 to 30 new HD channels...watch this space".
At least that way we'd have some idea of what is in the pipeline, instead of the fiasco over the last two years concerning HD channels...sadly I doubt very much VM will change their habit of keeping its customers securely in the dark.  |
Ive had lengthy phone discussions about this recently after they put picture box on but told the media first and customer some time after.
They are, sadly, in complete denial that a problem even exists quoting confidentiality preventing them telling customers and also that a big campaign was in the pipeline.
They just dont realise if they can tell the media via press announcements then they must surely be able to tell customers at the same time.
Doesnt have to be anything fancy, a simple email to those customers who have email would suffice.
Ive lost count of the times ive told my sister about new things before she was told by virgin.
I am a virgin fan and i find the attitude bewildering and a bit sad.