15-12-2009, 23:00
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#11
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Email down again ?
Quote:
Details of Service Issue
Ticket number 1150636 Time Stamp Dec 15 2009 21:48PM
Customers affected Broadband Internet
Dial Up Internet
Name Karl Greenwood
Department Outage Surveillence Team
Brief Description Loss of NTL World Email
Postcode area(s) All
Placename National
Estimated Fix Time 4 Hours
Details Some Customers nationally may currently be experiencing a loss of their Ex-NTL World Webmail and POP3 based email service. Our engineers are currently investigating this issue. Virgin Media would like to apologise for any inconvenience caused.
-Virgin Media Technical Support
Status Opened Priority P1
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---------- Post added at 22:00 ---------- Previous post was at 21:56 ----------
Quote:
Details of Service Issue
Ticket number 1150588 Time Stamp Dec 15 2009 20:05PM
Customers affected Broadband Internet
Dial Up Internet
Name Karl Greenwood
Department Outage Surveillence Team
Brief Description Loss of Blueyonder Webmail
Postcode area(s) All
Placename National
Estimated Fix Time 4 Hours
Details
Some customers nationally may currently be experiencing a loss of their Ex-Blueyonder Webmail service seeing the message: *an error has occurred. Please try again later* Our engineers are currently investigating this issue. Virgin Media would like to apologise for any inconvenience caused.
-Virgin Media Technical Support
Status Opened Priority P1
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