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paul bristol uk · 13-12-2009, 22:09

Firstly hello to you all

I am in the BS32 area of Bristol, a former Telewest customer and its a blueyonder email address.

Breifly
I can send emails but not receive them, this issue has been going on since the 22nd of October.

I have rung the VM helpline on at least 4 occasions now and have been told they know about the fault and it would be fixed by the 27th of November or sooner.

Today I rang again and was told there is no fault and I should take my PC to a virgin store and the would fix the problem!!!! WHAT!

Also keep trying to send myself a email and it might come back!

Thanks to Annie the Indian Lady that gave me that advice but I am not happy.

This would be no big deal,but this email address is on all my paperwork and other places where my only point of contact is someone emailing me.

Is there any help or advice as to my way forward please?

13-12-2009, 22:09	#1
paul bristol uk Inactive Join Date: Dec 2009 Posts: 10	Can't receive Emails Firstly hello to you all I am in the BS32 area of Bristol, a former Telewest customer and its a blueyonder email address. Breifly I can send emails but not receive them, this issue has been going on since the 22nd of October. I have rung the VM helpline on at least 4 occasions now and have been told they know about the fault and it would be fixed by the 27th of November or sooner. Today I rang again and was told there is no fault and I should take my PC to a virgin store and the would fix the problem!!!! WHAT! Also keep trying to send myself a email and it might come back! Thanks to Annie the Indian Lady that gave me that advice but I am not happy. This would be no big deal,but this email address is on all my paperwork and other places where my only point of contact is someone emailing me. Is there any help or advice as to my way forward please?