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gkh030176 · 13-12-2009, 09:42

Hi all,

Currently experirncing very slow speeds with my 10mb VM connection (previously NTL customer)

I have done a few tests on speedtest.net. Best so far has been 0.30

651144414.png

I have checked the service status page and apart from the National issue with webmail nothing else is reported for around our area.

Also reset the modem a few times with no joy.

I haven't phoned CS yet as I thought I would ask if anyone knew of any issues which might be causing this.

It's probably not traffic shaping related as I have been away all week and the connection won't have been used in that time.

Any thoughts??

13-12-2009, 09:42	#1
gkh030176 Inactive Join Date: Mar 2006 Posts: 2	Very Slow speeds in the Burnley area Hi all, Currently experirncing very slow speeds with my 10mb VM connection (previously NTL customer) I have done a few tests on speedtest.net. Best so far has been 0.30 651144414.png I have checked the service status page and apart from the National issue with webmail nothing else is reported for around our area. Also reset the modem a few times with no joy. I haven't phoned CS yet as I thought I would ask if anyone knew of any issues which might be causing this. It's probably not traffic shaping related as I have been away all week and the connection won't have been used in that time. Any thoughts??