Cable Forum - View Single Post - Engineers Working-alternative ways of finding out

da_vone · 11-12-2009, 15:34

Hi just got my BB upgraded from 10 meg to 20 meg after doing many speed tests on the the virgin games site http://gamefiles.virginmedia.com/blueyondergames/demos/
which ever download speed is shown multiply that by 8 to see your total speed i.e 1.17 MB/sec x 8 = 9.36 megs

I have found that im getting no where near 20meg. The speeds that i am getting is even below 10 megs. After calling Vm up and after a long wait whilst listening to JLS, The Saturdays, Pink, Taio Cruze, JLS, The Saturdays etc... And after being put through 2 people The guy said that there were engineers working in my area (Birmingham) and apologised for the loss of service and would credit £5, which is fair play. But is there any other way of finding this kind of information instead of calling VM i.e. from a website, so that we wouldn't have to wait so long and listen to repetitive songs.

P.S. is my method of working out the speed correct?

11-12-2009, 15:34	#1
da_vone Inactive Join Date: Jan 2007 Posts: 56	Engineers Working-alternative ways of finding out Hi just got my BB upgraded from 10 meg to 20 meg after doing many speed tests on the the virgin games site http://gamefiles.virginmedia.com/blueyondergames/demos/ which ever download speed is shown multiply that by 8 to see your total speed i.e 1.17 MB/sec x 8 = 9.36 megs I have found that im getting no where near 20meg. The speeds that i am getting is even below 10 megs. After calling Vm up and after a long wait whilst listening to JLS, The Saturdays, Pink, Taio Cruze, JLS, The Saturdays etc... And after being put through 2 people The guy said that there were engineers working in my area (Birmingham) and apologised for the loss of service and would credit £5, which is fair play. But is there any other way of finding this kind of information instead of calling VM i.e. from a website, so that we wouldn't have to wait so long and listen to repetitive songs. P.S. is my method of working out the speed correct?