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Peter_ · 09-12-2009, 20:59

I have been a customer since 1994 and I have never had any major issues with Virgin throughout all their various guises up to date.

I have broadband, a V+ for tv and the telephone service and if the has ever been any issues all I have done is pick up the phone and it has either been sorted out very quickly or a engineer has been sent out in a very short timescale.

If you require an engineer then the is no charge to you for the visit.

Do not believe every thing you read on any forum as very few satisfied customers actually visit or post on them at all.

On a forum you will only in the main read about issues or faults, and if the was actually a major problem it would be National headline news.

If you take out services you have 30 days within which you can cancel your contract.

I may be staff but I have been a customer for a lot longer.

09-12-2009, 20:59	#3
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Should I switch to VM? I have been a customer since 1994 and I have never had any major issues with Virgin throughout all their various guises up to date. I have broadband, a V+ for tv and the telephone service and if the has ever been any issues all I have done is pick up the phone and it has either been sorted out very quickly or a engineer has been sent out in a very short timescale. If you require an engineer then the is no charge to you for the visit. Do not believe every thing you read on any forum as very few satisfied customers actually visit or post on them at all. On a forum you will only in the main read about issues or faults, and if the was actually a major problem it would be National headline news. If you take out services you have 30 days within which you can cancel your contract. I may be staff but I have been a customer for a lot longer.