Quote:
Originally Posted by Flyboy
But that doesn't physically stop call centre operatives, from any company in the world, from transferring calls to the UK. So I dont see Chris's, Russ's and Xocemp's issue?  |
The is no option for UK agents we have 5 Technical Support Centres 1 English, 1 Welsh, 1 Scottish and 2 in Pune and Delhi and we have a single call tree which means that you get the next agent regardless of location.