Thread: Complaints to Virgin Media. How not to do it.
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Old 07-12-2009, 20:49   #113
Flyboy
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Re: Complaints to Virgin Media. How not to do it.
Quote:
Originally Posted by Moldova View Post
The 50Mb Support team is UK based and we are ring fenced and all 50Mb call come to us either through the direct line on 0800 052 0431 or via the internal transfer system.

But if you use the number and you do not have 50Mb then we have to follow process and put you back into the Technical Support queue, so do not think that it can be used to bypass the system.
But that doesn't physically stop call centre operatives, from any company in the world, from transferring calls to the UK. So I dont see Chris's, Russ's and Xocemp's issue?
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