Thread: Complaints to Virgin Media. How not to do it.
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Old 06-12-2009, 23:16   #85
Welshchris
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Location: Wales UK
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Re: Complaints to Virgin Media. How not to do it.
Quote:
Originally Posted by xocemp View Post
Could VM provide me with a service I needed?
No

Would brow beating them get me what I wanted?
Eventually.

Was it worth me wasting my time?
No

Did I opt for a different provider?
Yes

Were threats an option I though available to me?
No
Can Virgin provide me with a service i needed?
Yes they have done in the past and its only changed to no in the past few months and needs solving.

Would Brow beating get me what i want?
It has done.

Was it worth wasting my time?
Yes and financially.

Did i opt for a different provider?
Yes and this is what made them sorted along with an email direct to Neil Burkett which really annoyed the Staff at the CEO office cos it made them pull a finger out.

Were threats an option I though available to me?
Yes and did help to solve the problem.
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